Shipping Information

Please note:  National/International Orders:  Due to increased volume levels due to the Canada Post labour disruptions, many of the other courier services we use are all reporting possible service delays across the country and internationally.  It's possible your delivery may take a few extra days.    

Our online shipping costs are set to reflect the actual cost of shipping your order.  As such, we have set up several different types of delivery service, depending on the shipping address and how quickly you require your purchase to ship.  Here is an overview of our options:

  • Free Shipping:  We offer free (standard) shipping for all orders over $99. Sit back and wait for your order to arrive. (Canada Only)

 

  • In-Store Pick-Up:  If you have made an online purchase and live close by to either of our stores, we are happy to hold your order, free of charge, until you are able to collect it.

 

  • Metro Vancouver:  If you live in the Metro Vancouver area, chances are your order will qualify for Novex eco-delivery.  Novex is our preferred delivery service within Metro Vancouver due to their fabulously low rates, and impressive commitment to the environment.

 

  • Canada/USA:  All other orders will be shipped via Canada Post.  Our default method is to send your order as economically as possible (Regular Parcel-Ground Surface).  However if you require your order to be expedited, we are happy to ship using Canada Post’s Xpresspost (1-2 days) and Priority (Next day) services.  Just select your shipping preference during checkout and let us handle it for you.
    (Please note, while you can purchase from outside North America, your ship to address must be within North America). 


We aim to mail all online orders within 1 business day of receipt.